MUD PRIVACY POLICY


MAINTAINING YOUR PRIVACY

Equibs Solutions Pty Ltd, (ACN 106 964 336) owns and operates this Site www.mud-maps.com ‘MUD’. We have created this Privacy Policy to demonstrate our commitment to maintaining the privacy and accuracy of your personal information. We take all reasonable precautions to ensure the personal information we collect, use and disclose is accurate and current. However, the accuracy of that information depends largely on the information you provide.

COLLECTING PERSONAL INFORMATION

MUD collects aggregated, non-personal statistical information on Site visitors such as:
  • your server address;
  • your top level domain name;;
  • the date and time of your visit to the Site;
  • the pages you accessed and the documents you viewed or downloaded;
  • the services you ordered, accessed or used;
  • the duration of your visit to the Site;
  • the previous Site you have visited; and
  • the type of web browser you are using.


MUD also collects user submitted information such as:
  • account information, including name and email address;
  • location information, including city, state and postcode;
  • any user generated content posted on or to the Site.

Please note, when you voluntarily disclose personally identifiable information on the Site, that information, along with any substantive information disclosed in your communication, can potentially be collected, correlated and used by third parties.

COOKIES

Cookies are small pieces of information sent to your browser to authenticate, track, and maintain specific information about your interactions with a Site. MUD does not use cookies on the Site.

REGISTRATION AND CLOSURE

You must register and create an account to use and access the services provided on the Site. All information provided when registering for a MUD user account including name, address, email address, telephone number or other details can be viewed, modified or deleted at any time though the user interface of your account. You must promptly update your personal information if it changes.

Registered users who wish to close their account should contact info@mud-maps.com. MUD will close an account as soon as reasonably practicable given technical constraints and any possible need to verify requests.

If requested to close an account, MUD will use commercially reasonable efforts to functionally remove your personal information from the Site. Please note that, given the nature of the MUD Site, it may not be possible to remove all details and some residual personal information may remain on the Site. MUD also reserves the right to retain on file after account closure such information as is necessary to comply with its legal obligations.

USING PERSONAL INFORMATION

MUD does not use or disclose your personal information for a purpose other than that for which it was collected, unless such use or disclosure would be permitted or required by law, or you give us your consent.

Unless you contact us in writing to indicate otherwise, by creating a member account or otherwise using the Site, you consent to your personal information being used by us or our related entities to:
  • establish a user account;
  • contact you for any purpose related to your account or your use of the Site;
  • verify your identity;
  • provide the materials or services you order or access;
  • administer and process your orders or requests, including processing any payments;
  • market products, services and special offers to you;
  • assist you to subscribe to any newsletter or other promotions we offer or may in the future offer and to manage and administer those services;
  • respond to any queries or feedback you may have;
  • inform you of ways the information, content or services provided via the Site could be improved;
  • research and develop our materials and services;
  • maintain and develop our business systems;
  • gain a better understanding of your information service requirements; or
  • conducting credit checks or assessing credit worthiness.


No attempts are made to personally identify Site visitors, except in the unlikely event a law enforcement agency conducts an investigation and exercises a warrant to inspect Site visitor logs.

SELLING OR TRANSFERRING YOUR PERSONAL INFORMATION

We reserve the right to transfer your personal information in the event of a transfer of ownership of MUD, such as an acquisition by or merger with another company. In such an event, MUD will notify you before your personal information is transferred and becomes subject to a different privacy policy.

MUD will notify you when your personal information may be provided to third parties in ways other than explained above, and you will have the option to prevent such information sharing.

DISCLOSING PERSONAL INFORMATION

We may use third-party advertising companies (such as DoubleClick and Atlas) to serve ads on our Site. These companies may use information (not personal or contact details) about your visits to this web Site to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.

LINK TO THIRD PARTY SITES

MUD may contain links to third party sites. These linked sites are not under our control. We are not responsible for the privacy practices of those sites and do not know whether cookies or other tracking devices are used on linked sites. We recommend that you review the privacy policies of each site you visit before disclosing your personal information.

SECURING YOUR PERSONAL INFORMATION

All personal information held by MUD is stored on secure servers that are protected in a controlled environment. You should be aware however that due to the open nature of the Internet, information exchanged via the Internet may be accessed and used by people other than those for whom the data is intended. If you provide or send us any personal information, it is sent at your own risk. Although we endeavour to keep your personal information secure, MUD will not be held responsible for any unauthorised access and use of your personal information.

To help us keep your personal information secure, you should at all times keep your password, user-name and account details used on the Site confidential. If you become aware of unauthorised usage of your password, user-name or account you should contact us immediately.

PRIVACY CHANGES

To keep this information current and accurate, MUD will review and update this Privacy Policy and post the changes here. All changes will be effective thirty (30) days after the date of posting, giving you the opportunity to review the changes and to decide whether you wish to maintain your account or continue accessing the Site.

CONTACTING US

Please contact us to find out more about our procedures and policies in relation to the collection, use, disclosure, storage and handling of personal information.

If at any time you wish to know what information we are holding about you, think we may hold information about you which is incorrect / out of date, you request we delete your personal information, or you have any questions about our Privacy Policy, you can contact us at info@mud-maps.com

If you still require further information then you should contact the Office of the Federal Privacy Commissioner whose details follow:

Phone: Privacy Hotline on 1300-363-992; or
Web: www.privacy.gov.au
Post: The Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
AUSTRALIA.